Terms & Conditions

deposits

We do requires £20 non refundable deposit to secure your appointment, this will be deducted from the total amount. All appointments cannot be booked without a deposit.

Deposits can be transferred to a different date and time of your choice if more than 24 hours notice is provided.

Lateness

Please always arrive on time to your appointments,If you are 10 minutes late a £10 fee will charged and if you are 15 minutes + late your appointment will be cancelled and you will lose your deposit.

Cancellations

Please be advised cancelling your appointment under 24 hours or no shows will result in you losing your deposit and a new one will be required to make another booking.

Infills

To qualify for an infill please had at least 40% of lashes remaining, anything less than that you will be charged for a full set. If you are unsure of the amount you have in please don't hesitate to message me directly. Infills need to be between ⅔ weeks, anything over that will be classed as a full set. Please be advised that i do not infill other technicians work. 

Hygiene 

When attending your appointment please arrive with clean lashes, making sure there's no strip lash adhesive, mascara or any eye makeup. If your lashes are dirty you will be charged for a lash bath and the cleaning time will be deducted from your appointment. 

Aftercare

After your lash appointment , don't get lashes wet for 24 hours, don't fiddle or pick your lashes, don't expose lashes to heat/steam, don't wear mascara, don't curl lashes,brush lashes daily and make sure to remove any eyemakeup with an oil free cleanser.

Should you have any issues with your lash extensions please contact us within 72 hours of your appointment so that we can resolve this. Any issues after 72 hours is down to aftercare and therefore we cannot be responsible.